1 day dispatch from Sydney
All items on our website are dispatched within one day from our Sydney warehouse. This allows us to promise fast delivery times, as well as keep postage costs FREE for the buyer. This also means that returns, exchanges and customer service requests are all handled locally, by local aussies that are able to understand your concerns easier. Take advantage of these lightening quick delivery times for your Christmas shopping. Grab great quality, authentic and new products at prices you’d only expect to see in international stores.
Free express delivery
We know how important is to have fast and free delivery. All our shipping rates are incorporated into our prices and you will never find yourself surprised by ANY extra fees or charges. Not only is our shipping free, but it is also of the highest quality. We use Australia Post’s premium Express Post with Signature on delivery (also referred to as their platinum express post service). This ensures that your item is sent quickly, and reliably to you. Unlike a lot of other online department stores, we will not take two weeks to send you your orders.
All our branded products on our website and our eBay store are 100% authentic. We parallel import our products from just two authenticated sources. By dealing with only a few people we are able to monitor and avoid those that deal in fake products. Although we respect all the brands and try to keep their integrity as much as possible - we feel an urge to help local Australians enjoy the lower prices experienced by consumers in areas like the UK, Europe and the USA. Why should you have to pay more!
30 day returns Sydney office
We take returns very seriously. As you can imagine, there is a tedious process associated with returns for both parties. Although a lot of online stores are making it easier, we are keeping it realistic. All you have to do if you don’t like an item is fill out our returns form, pack it with your item, send it of to our office, and we will prioritise you needs over ours and ensure a smooth exchange or quick refund. We take our returns very seriously, and have efficient processes that allow you to return to a local address for quick and efficient processing.
Up to 75% off RPP
Our prices are ridiculously low, but they are still in line with what shoppers in the UK, Italy and USA experience on a daily basis. Australians are being left behind and forced to pay 2-3 times more than people in other parts of the world. This is the only reason we are able to bring our beloved customers their FAVOURITE products at prices on par with international levels. Not only do we have ridiculously low prices and awesome sales events, we also make sure that we only stock the best styles - your favourite styles. Not the styles that no-one wants!